Careers With Orthopaedic Associates

Welcome to Orthopaedic Associates of Duluth – where health meets happiness! We’re not just about treating patients; we’re about creating a healthy work environment that’s as vibrant as our medical expertise. If you’re ready to sprinkle some customer service magic and add a dash of joy to the workplace, keep reading! More importantly, we are locally owned and care about our employees.

Current Openings

Prior Authorization Specialist

Job Summary:

The Prior Authorization Specialist plays a vital role in helping patients access the orthopedic care they need by coordinating insurance authorizations for procedures, diagnostic imaging, injections, medications, DME, and other services. This position ensures authorization requirements are understood, requests are submitted accurately and timely, and patients can move forward with their care without unnecessary delays.

This position will ensure all services are reimbursed within the organization and looks for ways to improve workflows, authorization outcomes, and overall patient experiences.

Essential Duties/Responsibilities:

• Submit and manage prior authorization requests for orthopedic services, including imaging, injections, DME, medications, and surgical procedures.
• Review clinical documentation to ensure requirements for medical necessity and authorization are met.
• Learn and apply payer-specific requirements and guidelines.
• Monitor authorization requests from submission through final determination.
• Track authorization status, expiration dates, and required extensions.
• Communicate with insurance carriers, patients, providers, and internal teams regarding authorization status and requirements.
• Identify missing documentation and proactively work to prevent delays in patient care.
• Resubmit or appeal authorization requests when appropriate.
• Maintain accurate documentation in payer portals and the EMR.
• Prioritize work based on procedure dates, urgency, and patient needs.
• Collaborate with clinical and administrative teams to keep workflows moving efficiently.
• Understand payer requirements and educate team members on necessary workflows.
• Seek and identify opportunities to improve approval rates and reduce delays.
• Help develop workflows, training materials, and standard operating procedures.
• Coordinate peer-to-peer reviews between providers and insurance carriers.
• Audit authorization records and identifying denial trends.

Education and Experience:

• HS Diploma or GED Required
• Associates Degree preferred
• Knowledge of CPT codes or coding experience preferred
• One year of office experience in a healthcare setting required.
• Prior authorization or healthcare experience is valuable, but we also recognize that the right candidate may bring transferable skills, strong attention to detail, excellent communication, and a willingness to learn.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times.

Join a Team Where Your Work Matters

Every successful authorization represents a patient who can move one step closer to receiving the care they need.

At Orthopaedic Associates of Duluth, you will have the opportunity to make a meaningful contribution to patient care while developing specialized knowledge that can grow into increased responsibility, leadership, and compensation.

If you’re looking for a position where you can learn, grow, be recognized for your contributions, and build a career—not simply hold a job—we’d love to hear from you.

Pay: $19.93 – $29.46 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Work Location: In person

Physician Assistant / Nurse Practitioner

Job Summary:

The Physician Assistant (PA) will provide health care services to patients under the direction of a physician. PA’s are academically and clinically trained to perform many of the routine but time-consuming tasks that physicians usually do and are accountable for their own actions and accountable to their supervising physicians.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Examines patient, takes medical history, records results, and makes preliminary diagnosis or decides on follow-up procedures.
• Administers and orders diagnostic tests such as x-rays, electrocardiograms, and blood work, and interprets test results.
• Performs therapeutic procedures such as immunizations, injections, suturing and wound care, and managing infection.
• Exercises professional judgment regarding consultation with supervising physicians concerning appropriate treatment.
• Develops and implements patient care plans, instructs and counsels patients, and records progress.
• Prescribes medications to the extent allowable by state guidelines and clinic regulations.
• Provides general health education regarding matters such as proper diet, family planning, emotional problems of daily living, and health maintenance.
• Assists physician with emergency treatments and more complex procedures.

Required Skills/Abilities:

• Demonstrated competency dealing with all age groups including neonates, infants, children, adolescents, adults, and geriatric patients.

Education and Experience:

• Completion of a four-year physician assistant baccalaureate program and a year of clinical training, or;
• Completion of a two-year accredited physician assistant program (which requires two years of undergraduate study) plus two years of clinical training following completion of PA program.
• State accreditation based on certifying exam.
• Continued employment requires 100 hours of continuing medical education every two years and passing a recertification examination every six years.

Physical Requirements:

• Prolonged periods of standing, walking, and moving.
• Must be able to lift 50 pounds at times.
• Frequent exposure to chemicals, blood-borne pathogens, and patient body fluids.

Reach out to callie.henderson@oaduluth.com for inquiries/applying.

Medical Assistant (CNA/CMA/LPN)

Job Summary:

We are looking for a warm and friendly CNA/CMA/LPN to support our busy healthcare team. As our Medical Assistant, you’ll contribute to the overall patient experience at your organization by ensuring our patients are taken care of in a timely, professional and courteous manner. This position’s hours are Monday – Friday, 8:00am – 4:30pm CT. This position is expected to work primarily at the Duluth location but some travel may be required of this role to Hibbing and Virginia, MN.

Essential Functions:

• Rooming patients
• Casting/Splinting/Brace Fitting
• Ability to be standing for long periods of time
• Surgical Dressing Changes
• Clinical Decision Making
• Bandaging
• Preparing Injections
• Suture/staple removal
• Documenting patient information
• Assisting physicians
• Stocking rooms with medical supplies
• Additional duties as needed

Qualifications:

• Strong interpersonal and communication skills
• Ability to multi-task in a busy and fast-paced environment
• Ability to maintain confidentiality and handle sensitive information
• Proficient computer skills involving data entry
• 3+ years of experience in the orthopedic healthcare industry preferred, but not required
• Certified Medical Assistant or LPN License (Required)
• BLS Certification (Required)

We Offer:

• PTO after 30 days
• Autonomy
• 90% of health insurance paid
• Uniform allowance
• Fun working environment
• Ability to grow in a professional environment

Job Types:
Full-time, Part-time

Pay:
$20.78 – $29.65 per hour

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off

Ability to Commute:
Duluth, MN 55805 (Required)

Ability to Relocate:
Duluth, MN 55805: Relocate before starting work (Required)

Work Location:
In person